Our Store Policy
Because We Care
We founded YHWH'S HOUSE Christian T- Shirts and more with these goals in mind: To inspire All, produce quality Products and giving our customers a fair, rewarding and enjoyable shopping experience.
Our store policies are detailed below, please have a look and contact us to learn more!
Shipping and Return
1. Please make sure the city in the address matches its ZIP Code, USPS ZIP Code lookup.
See Shipping Cost, Delivery time, and Shipping methods in our Shipping Policies.
2. Please remember to,
Always order the right sizes, Because our Return policy doesn't cover products ordered the wrong size.
3. Lost Orders
If package hasn't arrived, let us know no later than 4 weeks after the estimated delivery date. (Please be mindful, that special precautionary measures are taken to fulfil, package and ship the product due to COVID- 19, which may delay the delivery time for packages).
If the address on the order is correct, and you haven't receive it, we recommend getting in touch with your local post office.
If the address is incorrect, the package will be sent back to Us.
If the Shipment's tracking states that it was delivered, but the customer hasn't received it, YHWH'S HOUSE CHRISTIAN T-SHIRTS won't cover the cost of reshipping or refunding the order.
If the customer can't locate the package, We can reorder by manual and reship at the customer's expense.
4. Order returned by customer.
Please contact us before returning any products.
5. Damaged or Mislabeled Items
We will Refund to buyers for damaged or mislabeled products.
6. How Products are made;
Once you order a product, We begin to fulfil that order, and a notification will be sent to the customer once the product is sent out. Shipping time is usually 2-7 business days in the US, depending on the Shipping method. Canada, 4-9 business days depending on the Shipping method. Europe, 4-8 business days, depending on the shipping method. Worldwide, 10-20 business days depending on the shipping method. You choose a faster delivery time than what is outlined, usually by USPS. Delays are inevitable due to COVID-19 protocols, and guidelines.
Open daily except Saturdays.
We accept, ALL major credit cards, American Express, Visa, MasterCard, Discovery, PayPal, Stripe. NO PERSONAL CHEQUES ACCEPTED AT THIS TIME.
But at this time, we offer OFFLINE Payment option.